General

Service requirements

• When will there be a web portal as well as the mobile app for private customers?
• What devices is ePost and myLife compatible with?
• Is this product only available via a mobile app, or can it also be obtained normally on a PC via the web?

Change of address

• I have got married, where can I change my address?
• I am unable to change my address. What do I have to do?
• How can I change my address? (e.g. house move or change of name due to marriage, etc.)

Notifications

• I no longer receive (push) notifications. What should I do?

Improvement proposal

• I have a suggestion for improvement? How can I submit this?

Disruption

• I am unable to log in. Is there a general fault?

E-Post Office

• I had a subscription with scanning and E-Post Office. Where can I find assistance? E.g. open payment of credit or data migration.
• Can I keep my postbox address?
• I am a business customer who used to use E-Post Office. Where can I now find suitable products for my needs?